Strigino Airport offers more opportunities onMoscow destination this winter

Since October 26Nizhny Novgorod International Airport (belongs toAirports ofRegions Group) hasswitched tothewinter timetable. 13carriers will offer regular scheduled flights to28destinations inRussia andabroad and4airlines will operate 7international charter routes.

Major changes have occurred in Nizhniy Novgorod - Moscow timetable, in the first place with Aeroflot airline. Russia's largest carrier has rescheduled all five daily flights for an earlier time. The first Aeroflots aircraft now departs from Strigino to the capital at 05:05, the next flight leaves at 08:10, then at 11:15, etc. Thanks to the reshuffle, general timetable to the capital from Strigino has become more comfortable for passengers who got the opportunity to choose the most suitable time of departure according to their needs. All in all 9 daily services fly from Nizhny Novgorod to three Moscow air hub airports.

The domestic flight program reserved flights to Ekaterinburg, Samara, St. Petersburg, Kazan, Kirov, Rostov-on-Don, Nizhnekamsk, Norilsk, Penza, Perm, Izhevsk, Saratov, Surgut, Ufa, Syktyvkar, Ulyanovsk.

Nizhny Novgorod air travelers can go abroad on scheduled flights to Helsinki - Finnair retained in the winter timetable three weekly frequencies to the capital of Finland on the aircraft Embraer-190 (Tuesdays, Thursdays and Saturdays). Lufthansa continued operating three flights a week to Frankfurt (Germany) on the Airbus-319 on Mondays, Thursdays and Saturdays. Ural Airlines flies to Prague (Czech Republic) on the aircraft Airbus A-320 on Saturdays and to Dubai (UAE) on the Airbus A-321 on Sundays.

Services to the CIS countries in the Striginos winter timetable are presented by weekly flights on Air Armenias Boeing 737-500 to Yerevan (Armenia) and by Ural Airlines operations to Dushanbe and Khujand (Tajikistan) as well as to Tashkent and Fergana (Uzbekistan).

Winter timetable will be in force at Strigino Airport until March 29, 2015.

Winter charter program islaunched atStrigino International Airport

Winter program ofdirect services from Nizhniy Novgorod Airport (belongs toAirports ofRegions Group) will bepresented by7destinations: traditional Sharm el-Sheikh andHurghada (Egypt), Goa(India), Phuket andBangkok (Thailand), Dubai (United Arab Emirates), opened last winter andshowing ahigh demand with Nizhny Novgorod passengers flight toNhaTrang (Vietnam) will beresumed. Thefirst flights tothepopular tourist resorts have already been completed, theprogram will open infull from October 26.

The feature of the upcoming winter season will be the consolidation of the tourism market, it means, that tour operators will share an aircraft on the same destination reducing the risks both for business and direct buyers of package tours, noted Airports of Regions MCs Director for Aviation Business Development Vladimir Kamynin. Currently it is more important for all the participants of the tourism market to keep the established set of customers and popular destinations with the high potential then to open exotic novelties and create for them a new audience.

For example, in the first 9 months of 2014 the share of the Egyptian destination, which is a year-round, amounted to 11.1% in the total passenger traffic of Strigino Airport demonstrating as much as a 3% year-on-year growth rate. Egyptian resorts Sharm el-Sheikh and Hurghada are consistently ranked the 3rd most popular destination among Nizhny Novgorod passengers, so in the upcoming season tour operators will focus on this destination.

Strigino Airport isready fortheautumn-and-winter period

As apart ofpreparation fortheautumn-and-winter period Strigino Airport (belongs toAirports ofRegions Group) carried outacomplex ofpreventive measures aimed atensuring thesafety andregularity offlights insnowfalls andfreezing temperatures, prepared theairfield maintenance equipment andaccumulated astock ofchemicals andde-icing fluid.

During the preparation for the autumn-and-winter period the Airport conducted routine repairs of the apron and the runway for ice protection, bought sufficient amount of liquid and granular deicing chemicals certified for use at civil aerodromes, as well as the sand-and-salt mixture for treating local driveways and roads. Drainage facilities were checked to prevent flooding during the rain and melting of snow. Furthermore, skiddometers measuring braking coefficient passed additional tests.

All airport custom vehicles (including aircraft deicing machines) are prepared for operation in the autumn-and-winter period, all transport units underwent scheduled and seasonal maintenance and repairs. Striginos vehicle fleet includes graders, compact municipal cleaning machines, tractors, rotors and runway sweepers allowing to quickly clear the runway from snow. In addition, by the beginning of the autumn-and-winter period the airport acquired an aircraft heater trolley, which provides hot air at a temperature up to 90 degrees Celsius to the aircraft passenger cabin and allows to heat the cabin to a comfortable temperature within 10 minutes and warm up the aircraft engines before start up.

The Airport performed scheduled maintenance of water and heat supply networks of its facilities taking into account switching to winter operations and checked secondary and emergency power supply.

Personnel passed training for handling alternate aircraft landing, massive flight delays and congestions in the passenger terminal building, the Airport worked out the schemes of interaction with the related organizations in non-routine occurrences.

For reference: the autumn-and-winter period will last from October 26, 2014 to March 29, 2015.

Strigino Airport handled 900,038 passengers inthefirst 9months

During January-September period of2014 Strigino Airport (belongs toAirports ofRegions Group) serviced 900,038 passengers (a29.3% increase year-on-year), outofthem 450,035 (+34.7%) were domestic and450,003 (+24.3%) -international. Thenumber ofdepartures went upby18.2% andamounted to7176 operations, freight andmail traffic climbed 12.2% (728 tons).

In the first nine months Striginos top domestic destinations were Moscow (329,850 passengers), St. Petersburg (37,949 passengers) and Samara (17,557 passengers) and international - Antalya (148,729 passengers), Hurghada (54,719 passengers) and Sharm el-Sheikh (44,771 passengers). Also it is already possible to make a conclusion regarding the success of a number of new routes opened this year. For example, 4286 passengers were transported to Palma de Mallorca, 4126 passengers travelled to Baku and back, 1688 passengers flew to Helsinki and 1470 passengers preferred Corfu (Greece), flights to Murmansk and Krasnodar also proved to be in demand.

In September 2014 Strigino Airport handled 122,904 passengers showing a 26.7% year-on-year growth rate. Passenger traffic on domestic flights totaled 56,152 people (+31%), international passenger flow recorded 66,752 people (+23.4%). The number of departure was 24.2% higher (950).

The most punctual airlines in September were Finnair and Komiaviatrans - 100% of all flights were performed on schedule. UTair-Express, Ak Bars Aero and Lufthansa also demonstrated strict adherence to the timetable.

Strigino Airport passengers most frequently call theHotline onTuesday afternoons

Under theprogram toimprove thequality ofservice Airports ofRegions MChasstrengthened thecontrol over passenger information atthecall-center oftheholdings airports -Koltsovo (Ekaterinburg) Strigino (Nizhny Novgorod) andKurumoch (Samara). NowMCs operations direction conducts themonthly monitoring analyzing alloperators responses byanumber ofcriteria including thepromptness ofresponse tothecall, thecompleteness oftheinformation, politeness, etc.

All in all in September the Hotline received 5908 questions about Strigino airport. The total duration of the operators consultations equaled 12631 minutes - more than 210 hours! Passengers are mostly interested in operational information about flight status, seasonal and online timetables, new destinations and airlines ticket prices, but there are also questions about animals carriage rules, in-flight food, privileges of business class passengers, Duty Free Shops, etc.

Also, the monitoring revealed several interesting trends. In particular, 2 minutes are enough for an average passenger to get an answer to the question the number of such calls during September exceeded 3000. A quarter of those who made a call stayed within one minute, even less callers needed 3 minutes and more.

The call-center receives most calls on Tuesdays - almost 19% of the total. Next comes Monday (just over 17%) followed by Saturday (15%). Moreover, the bulk of the inquiries is recorded from 14 to 17 hours - during this time period in September the Hotline received 2200 calls.

We recall that Strigino passengers may ask their questions by calling 8-800-1000-333 (toll-free RF) and +7 (831) 269-38-19 (for calls from abroad).